Frequently Asked Questions

Each session lasts for 50 minutes. We might explore what's been on your mind, work through a challenge, or sit with deeper themes over time. There's no set agenda — the space is yours. I offer gentle guidance and reflection where helpful.

It varies for each person. Some find 6–12 sessions enough, while others benefit from longer-term work. We'll review progress together regularly, and you're never obliged to continue beyond what feels right to you.

Both options are available. Online sessions are secure and flexible; in-person sessions are at a confirmed location. If you're unsure which suits you best, we can discuss it during your free consultation.

I ask for at least 48 hours' notice for cancellations or rescheduling. Sessions cancelled with less notice will be charged at the full rate. I approach this policy with understanding — if something urgent arises, we can discuss it together.

Yes. Everything shared is held in strict confidence, following BACP ethical guidelines and GDPR. Exceptions only occur if there's a serious risk to you or others, or in certain legal situations which I will explain in our first session.

Yes. I have a sliding scale for students, NHS and frontline staff, those on low income or benefits, and individuals who are unemployed. If you're unsure about eligibility, feel free to reach out — we can have an open conversation.

Payment is made via bank transfer before each session. Once we agree to work together, details will be shared. If you have any concerns, we can discuss a solution that works for you.

I provide counselling and coaching during scheduled sessions only. Messages outside sessions are for scheduling or practical matters and cannot be used for therapeutic support.